As per my other thread, husband and I have booked a couple of hotels for our 18 day European vacation. Our bookings were done via REFUNDABLE/CANCELLABLE option which is slightly higher than the ...

When Dale Cerney checks into his resort in Kauai, Hawaii, they don’t have a reservation on file for him. Will Booking.com pay for the mistake? Q. I recently booked a room at a resort in Kauai through ...

We recently used Booking.com to reserve a property on Maui that was managed by the company HelloRelaxation. It was titled “3 Bedroom House 5 mins from Beach.” It was a property that required a ...

I recently booked a room at a resort in Kauai through Booking.com. The online agency worked with a third party that handled the reservation, and it did not come through. As a result, I didn't have a ...

Q. I prepaid for two nights in a hotel through Booking.com. But when I arrived, an employee said their confirmation system was down, and there was no record of the reservation or an ability to accept ...

SINGAPORE — Heading to a hotel is meant to be fun, especially if it is for a holiday, but at least 30 victims have fallen prey to a hotel booking scam since last month. They have lost at least ...

I've booked non-refundable hotels often. I've never had to lose the money. Now here's the thing... 1 -- I spend a lot of time making my plans. I don't change them last minute, I don't do this if I ...

DEAR TRAVEL TROUBLESHOOTER: I recently booked a room at a resort in Kauai through Booking.com. The online agency worked with a third party that handled the reservation, but it didn’t come through. As ...

Q: I recently booked a room at a resort in Kauai through Booking.com. The online agency worked with a third party that handled the reservation, but it didn’t come through. As a result, I didn’t have a ...